RETURN POLICY
Last updated January 29, 2021

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.

RETURNS
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS
To return an item, place the item securely in its original packaging and the return form provided, and mail your return to the following address:
 
Dalis Global
Attn: Returns
PO Box 450  
17520 Dartown Rd.  
Westfield, IN 46074  
United States  

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least ten (10) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.

EXCEPTIONS    
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 
 
Please Note
     ●     A $10.00 restocking fee will be charged for all returns.          
     ●     Canada Exchanges: There is a $35.00 (USD) re-shipping fee for the exchange.   
     ●     Boxers/Socks/Underwear: Unfortunately we do not exchange any boxer, socks or underwear products due to hygiene and safety.   
     ●     If you receive and item that is damaged or is incorrectly shipped by us please contact Customer Support immediately. Exchanges are discretionary upon inspection of item(s) when we receive your merchandise.   
 
QUESTIONS
If you have any questions concerning our return policy, please contact us at: info@dalis.global
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